TERMS AND CONDITIONS
Last updated September 14, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Kanuka Rise Limited (Lake Hāwea Station) and your purchase of goods from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
Definitions
“Company”, “we”, “us”, “our” refers to Kanuka Rise Limited, NZBN 9429040313283, 585 Aubrey Road, Wanaka, Otago 9305, New Zealand.
“Customer”, “you”, “your” refers to the individual or entity accessing our website or purchasing our goods.
“Goods” means any products purchased from our website.
Eligibility to purchase
You must be at least 18 years old to place an order through our website. By placing an order, you represent that you are legally capable of entering into binding contracts under New Zealand law.
Orders and acceptance
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
Once your order has been placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order; acceptance occurs when we dispatch the goods.
We may correct any errors, inaccuracies, or omissions in pricing or product information at any time without prior notice.
Pricing and payment
All prices are listed in New Zealand Dollars (NZD) and include Goods and Services Tax (GST) where applicable.
Payment must be received in full before goods are dispatched.
We accept payment methods displayed at checkout.
Shipping and delivery
Shipping fees and delivery times are outlined in our Shipping & Returns Policy, which forms part of these Terms.
Risk of loss or damage to goods passes to you once the goods are delivered to the address you provide.
Returns and refunds
Our returns and refunds process is set out in the Shipping & Returns Policy, which should be read in conjunction with these Terms.
Refunds will only be provided in accordance with New Zealand consumer law and our stated policies.
Consumer guarantees
Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993 (NZ). If goods are faulty, not fit for purpose, or do not match their description, you are entitled to a repair, replacement, or refund in accordance with New Zealand law.
Limitation of liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from the use of our website or goods.
Our total liability to you for any claim relating to your purchase is limited to the purchase price paid for the goods in question.
Intellectual property
All content on our website (including text, images, logos, trademarks, and designs) is owned or licensed by Kanuka Rise Limited.
You may not reproduce, distribute, or otherwise use our content without our prior written consent.
Privacy and data protection
Your personal information is collected, stored, and used in accordance with our Privacy Policy. By using our website, you consent to such collection and use.
Prohibited conduct
You agree not to:
- Use our website for unlawful purposes.
- Attempt to gain unauthorised access to our systems.
- Misrepresent your identity or provide false information.
Force majeure
We will not be liable for any delay or failure in performance caused by events outside our reasonable control, including natural disasters, strikes, courier delays, pandemics, or government restrictions.
Governing law
These Terms are governed by the laws of New Zealand. You agree to submit to the exclusive jurisdiction of the courts of New Zealand in relation to any dispute.
Amendments
We may update these Terms from time to time. Changes will take effect when posted on our website. Continued use of our website constitutes acceptance of the amended Terms.
Contact information
If you have any questions about these Terms, please contact us:
Kanuka Rise Limited
585 Aubrey Road, Wanaka, Otago 9305, New Zealand
+64 21 024 21116
living@lakehaweastation.com
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